Refund policy

All Sales Final

Every piece from The Manca Studio is handmade and one of a kind, and the M Bag line is being sold at final clearance prices. For these reasons, all sales are final. We do not accept returns or exchanges, and we do not issue refunds or store credit.

Before you buy

Please read each description and look at every photo carefully. If you have any question about size, color, condition or materials, contact us before you order and we will be happy to send more photos or details.

Damaged in transit

Every order ships fully insured. If your item arrives damaged, email us within 48 hours of delivery with photos of the item and the packaging. Please keep all packaging until the claim is resolved. We will work with the carrier and make it right.

Lost packages

Every shipment is tracked and insured. If tracking shows no movement for 7 business days, contact us and we will open a claim with the carrier.

Contact

c.rose@manca.studio